Pipeline and revenue

E-signature audit trail

An e-signature audit trail is the evidence that a document was signed by whom it claims, when it claims, and has not changed since. It records the signing events with their timestamps and originating details, and pins the document's content with a cryptographic hash.

Also called: Signature audit log, Signing certificate

The signature is the least of it#

A typed name proves very little on its own. What makes an electronic signature defensible is everything around it: that the document sent for signature is provably the document that was signed, that each party reached it through a link only they were sent, and that the sequence of events is recorded rather than reconstructed.

Which is why the audit trail — not the signature image — is the artefact that matters if the agreement is ever disputed.

What a usable trail records#

Per event, and per party:

  • A content hash of the document as presented, so any later change to the text is detectable.
  • The time each party signed, and the address and client they signed from.
  • The delivery of the signing link and the identity it was addressed to.
  • A declined signature, which is an event and should be recorded as one rather than as an absence.

E-signature audit trail in SalesShift#

SalesShift records a hash of the contract's content, timestamps each party's signature with the address and client it came from, keeps declines as events, and exposes the full trail alongside the executed PDF — which carries a hash of its own. Signing links are time-limited rather than permanent.

Further reading#

See it running

Signals, prospect search, sequences, deliverability and pipeline on one record.